Internal Auditor training

Registration

Training rate

From $1,550 (GST incl.)

Available face-to-face or online, Internal Auditor training develops the knowledge and practical skills to plan, conduct, report, and follow up internal audits of quality management systems. The course draws on ISO 19011 guidance and relevant ISO 9001 requirements.

Internal audits provide evidence about whether a quality management system conforms to organisational and ISO 9001 requirements, is effectively implemented and maintained, and where opportunities for improvement exist.

The course is suitable for people new to internal auditing and those seeking to refresh their knowledge. Workshops, case studies, and audit scenarios provide opportunities to practise audit planning, evidence gathering, interviewing, reporting, and follow-up.

Course programme

Learn practical skills for internal audits

Internal audits support management by evaluating whether a quality management system is working as intended and identifying opportunities for improvement.

Internal audits provide evidence about process performance, system effectiveness, and conformance with audit criteria. Findings can inform correction, corrective action, and continual improvement.

NZOQ has delivered Internal Auditor training since 1985. The course draws on ISO 19011 guidance for auditing management systems and relevant ISO 9001 requirements. It also introduces the relationship between quality, environmental, and occupational health and safety management systems, with reference to ISO 14001 and ISO 45001.

Case studies, role plays, and workshop exercises are used to practise audit planning, conduct, reporting, and follow-up.

Learning outcomes

Interpret relevant ISO 9001 requirements

Explain the purpose, principles, and stages of a management system audit

Plan and prepare an internal audit using defined objectives, scope, criteria, methods, resources, and risks

Prepare an audit plan and suitable working documents, including checklists and sampling plans

Conduct internal audit activities, including opening and closing meetings

Gather and verify audit evidence through interviews, observation, sampling, and review of documented information

Evaluate audit evidence and develop audit findings, including conformity and nonconformity, against the audit criteria

Prepare clear, accurate, and evidence-based audit reports

Communicate audit findings clearly, objectively, and constructively

Explain correction, corrective action, audit follow-up, and verification of effectiveness

Explain the roles, responsibilities, and professional conduct expected of auditors and audit teams

Explain the relationship between quality, environmental, and occupational health and safety management systems

Frequently asked questions

Do I need any prior knowledge or experience?

There are no formal prerequisites. A basic understanding of management systems and some involvement with a management system will help participants get the most from the course.

What is included in the training rate?

Tuition and a full set of course notes are included in the training rate. For face-to-face training, catering (morning tea, lunch, and afternoon tea) is also provided.

What is the cancellation policy?

Full payment is required upon registration; training details are provided after payment is received. Refunds are subject to cancellation fees:

A 20% fee applies to cancellations made more than 14 days before training.
A 60% fee applies to cancellations made between 14 days and 48 hours before training.
No refund is available for cancellations within 48 hours of training.

Requests for substitutions or changes to training dates or options are considered on a case-by-case basis.

Need help choosing a course?

Make a training enquiry to discuss whether this course suits your role or organisational needs.

Training enquiry

Training rates shown on this website are indicative and confirmed at the time of registration or enrolment. They apply to domestic participants in 2026 and may change in future years. Additional costs for learning materials or equipment may apply.

Delivery options

Available training formats

Face-to-face course

Locations across New Zealand

Find a date

Corporate in-house

Customised on-site training

Make an enquiry

Online (OLIA+)

Live online meetings

Learn more

Key takeaways of training

Internal auditing from planning to follow-up

Develop the skills to conduct internal audits using ISO 19011 guidance and relevant ISO 9001 requirements, with a focus on audit planning, evidence, reporting, and follow-up.

Support continual improvement

Use audit evidence to identify gaps between planned arrangements and actual practice. Audit findings can inform correction, corrective action, and continual improvement.

Evaluate process and system performance

Assess whether processes are implemented as planned, controls are effective, and intended results are being achieved.

Apply risk-based thinking

Use risk-based thinking to focus audit effort and select samples suited to the audit objectives, risks, and available resources.

Practise audit activities

Use workshops, case studies, and audit simulations to practise planning, interviewing, evidence gathering, and reporting.

Communicate audit findings

Communicate evidence-based findings in closing meetings and written reports, with nonconformities stated against the relevant audit criteria.

Provide useful information to management

Report whether the quality management system is implemented and maintained effectively and whether it conforms to audit criteria. Clear findings support management review and improvement decisions.

Face-to-face training dates

Location

Tauranga

Christchurch

Auckland

Whanganui

Date

22–23 September 2026

20–21 October 2026

3–4 November 2026

17–18 November 2026

Tauranga

Christchurch

Auckland

Whanganui

These dates apply to public face-to-face training only.

In-house training for organisations

NZOQ can deliver Internal Auditor training as a customised three-day in-house programme. It combines the two-day course with a practical audit based on your organisation's management system and audit needs.

Group pricing may be available for multiple registrations from the same organisation.

Training enquiry

Introducing OLIA+

Online Internal Auditor training

OLIA+ combines independent online study, scheduled live meetings, practical exercises, and tutor support.

Complete training online

OLIA+ provides an online pathway through Internal Auditor training. Participants who complete the course may apply for Certified Quality Internal Auditor certification if they meet the certification requirements. Completion may also provide credit towards Year 2 of the Diploma in Quality Assurance, subject to current programme requirements.

Independent study with tutor support

Participants receive the training manual, video materials, worksheets, examples, and twelve months of follow-up support. Scheduled live meetings provide opportunities to discuss the material and complete practical exercises.

Apply learning in your workplace

Class sizes are limited to support participation and tutor feedback. Practical exercises allow participants to apply the learning within their own organisation.

Online Internal Auditor training (OLIA+)

Study Internal Auditor training online through OLIA+.

Choose 'Online training (OLIA+)' as your training option.

Course tutors

Learn from experienced quality practitioners

NZOQ tutors bring extensive professional and teaching experience in quality management, auditing, and organisational improvement.

Matt Hopson

North Island

Matt is a senior quality practitioner with more than 20 years of experience in infrastructure and construction. He developed the Quality Assurance in Construction programme, has trained more than 400 construction professionals, and tutors Internal Auditor training.

Lynley Coburn

South Island

Lynley is an experienced quality manager, auditor, and adult educator. She has helped develop and deliver NZOQ programmes, including the Diploma in Quality Assurance and Internal Auditor training, and brings extensive experience in healthcare quality.

Nicky Campbell-Allen

OLIA+

Nicky has extensive experience in quality management, education, and business excellence, including 16 years teaching at Massey University. She tutors OLIA+ Internal Auditor training through live facilitation, mentoring, and practical application.

For eligible small businesses

Funding may cover up to 50% of an eligible training service, up to a maximum of $5,000 (excluding GST) a year.

To explore whether your business is eligible, find your local Regional Business Partner to discuss.

Funding is limited and is not guaranteed.

Management Capability Development Fund

Funding support for management training

NZOQ offers services that are registered with the Regional Business Partner Network.

A Regional Business Partner Growth Advisor determines eligibility after a discovery session identifies a management capability need.

Employer-sponsored training

Your employer may be willing to contribute to the training rate as part of professional development.

Use the template below to explain how the course relates to your role and the needs of your organisation.

	Dear [Manager or supervisor name],
	
I would like to request support to attend [training course], delivered by the New Zealand Organisation for Quality (NZOQ) in [location] on [training date].
	
The course covers [relevant knowledge or skills]. This is relevant to my responsibilities in [area or project] and would support [specific organisational need].
	
The training rate is $[training rate]. I am requesting [full or partial] support for the fee and, if applicable, [travel or time away from work].
	
After completing the course, I can share the key learning with [team or colleagues] and identify how it could be applied to [process, system, or audit programme].
	
Please let me know if you require further information about the course.
	
Thank you for considering my request.
	
Kind regards,
	
[Your name]