Build your quality capability
Training
Build practical quality skills that can be applied directly in the workplace.
Membership
Connect with people working in quality to share knowledge, experience, and ideas.
Certification
Gain professional recognition for your knowledge, skills, and experience in quality.
Practical quality training
Diploma in Quality Assurance
Internal Auditor training
Lead Auditor training
12 Days to Deming
Diploma in Quality Assurance
Build practical capability in quality management, leadership, risk, and performance through this two-year distance learning programme.
Internal Auditor training
Develop practical skills to plan, conduct, report, and follow up internal audits, drawing on ISO 19011 guidance and relevant ISO 9001 requirements.
Lead Auditor training
Develop the knowledge and judgement to lead first-, second-, and third-party management system audits.
Root Cause Analysis
Learn to gather and evaluate evidence, identify contributing factors and system conditions, and plan actions to reduce recurrence.
Quality Assurance in Construction
Develop practical knowledge of construction quality planning, control, inspection, records, and handover documentation.
Lean/Six Sigma
Learn how Lean and Six Sigma address flow, waste, and variation through data-informed process improvement.
Managing Integrated Systems
Learn practical approaches to coordinating management system requirements, audit programmes, performance information, and continual improvement.
Environmental Management Systems
Learn how to establish or strengthen an environmental management system aligned with ISO 14001 and integrate it with existing systems.
Excellence for Quality Managers
Use the Criteria for Performance Excellence to assess organisational performance and identify priorities for improvement.
Quality Management: Practical Skills
Build practical skills to understand processes, solve problems, and contribute to continual improvement.
Quality in Healthcare: Practical Skills
Develop practical skills in healthcare quality, safety, risk management, teamwork, measurement, and process improvement.
12 Days to Deming
Study the ideas of Dr. W. Edwards Deming through this free, self-paced programme on quality, systems, and improvement.