Dr. Henry Neave created 12 Days to Deming to take you on a journey to deeply understand what Dr. Deming taught and to thus achieve a paradigm shift in thinking—enabling you to understand how genuine organisational improvement can be achieved.
Henry was the W. Edwards Deming Professor of Leadership & Management in the Business School of Nottingham Trent University in the United Kingdom. In 2001, he received the American Society for Quality's Deming Medal, he is an Honorary Fellow of the Chartered Quality Institute, and is the author of The Deming Dimension. He had the privilege of working alongside Dr. Deming at many of his four-day seminars, as well as conducting many of his own in various parts of the world. Henry is a natural educator and his talent is apparent in this course.
The Geelong Quality Council regularly hosts a free 12 Days to Deming study group, with weekly one-hour online group sessions led by Richard Hamilton. Participants can review, discuss, and share their insights about the material from each day in weekly sessions. Dr. Jackie Graham, who worked closely with Dr. Deming, will mentor the study group throughout.
For availability and registration, visit the Geelong Quality Council website.
|Part A||Please Start Here||Download PDF|
|Part B1||Workbook for Days 1 to 3||Download PDF|
|Part B2||Workbook for Days 4 to 6||Download PDF|
|Part B3||Workbook for Days 7 to 9||Download PDF|
|Part B4||Workbook for Days 10 to 12 and Optional Extras||Download PDF|
|Part C||Front cover sheets for binders||Download PDF|
|Part D||Day 1: The Overture and the Deming Story||Download PDF|
|Part E||Day 2: The Experiment on Red Beads||Download PDF|
|Part F||Day 3: Understanding Variation & the Funnel Experiment||Download PDF|
|Part G||Day 4: The Joiner Triangle and the 14 Points (Part 1)||Download PDF|
|Part H||Day 5: The Joiner Triangle, the 14 Points (Part 2), and the Deadly Diseases||Download PDF|
|Part I||Day 6: Gallery Furniture and Other True Stories||Download PDF|
|Part J||Day 7: The Obstacles: Targets, Appraisals, Quotas, etc.||Download PDF|
|Part K||Day 8: A New Climate||Download PDF|
|Part L||Day 9: A System of… Profound Knowledge||Download PDF|
|Part M||Day 10: A System of Profound Knowledge (Parts A and B)||Download PDF|
|Part N||Day 11: A System of Profound Knowledge (Parts C and D)||Download PDF|
|Part O||Day 12: Bringing It All Together—and Making It Happen||Download PDF|
|Part P||Appendix||Download PDF|
|Part Q||Contributions from Balaji Reddie||Download PDF|
|Part R||References and Sources||Download PDF|
|Part S||Optional Extras||Download PDF|
|All Parts||Combined ZIP archive containing all of the course content||Download ZIP|