Health, Safety, Environment, Quality (HSEQ) Manager
Pacific Door Systems
- Position Title: Health, Safety, Environment, Quality (HSEQ)
- Business Unit: Pacific Door Systems Limited
- Department: Operations
- Reports To: Operations Manager
- Location: Wellington
- Date Approved: 09/09/2026
Role Purpose
The Health, Safety, Environment and Quality Manager is responsible for promoting, leading and advising all Health, Safety, Environmental, and Quality activities across the Pacific Doors business.
Key Accountabilities / Primary Responsibilities
Safety, Quality and Risk Management
- Support senior leaders in developing and strengthening a positive safety and quality culture across the organisation.
- Ensure the effective development, implementation, monitoring and reporting of risk management and quality programmes in accordance with relevant WorkSafe practices, standards and organisational requirements.
- Provide technical expertise, guidance and advice to managers and employees on safety, quality and risk-related matters.
- Investigate safety and quality issues raised by managers and employees and recommend appropriate corrective and preventive actions.
- Identify and implement safety and quality improvements to support operational excellence and organisational performance.
- Conduct workplace safety inspections and ensure appropriate recommendations and corrective actions are implemented in line with industry best practice.
- Provide safety and quality leadership and guidance to influence behaviours and practices at all levels of the organisation.
- Ensure all employees and contractors working at company sites, and offices are appropriately trained and familiar with the Company’s Quality, Health and Safety Policy and applicable procedures.
- Coordinate and lead Safety and Wellbeing Committee meetings, including documenting actions and monitoring completion.
Policies, Procedures and Continuous Improvement
- Proactively drive the continuous improvement of safety and quality policies, procedures, systems and practices, ensuring they remain current, compliant and consistently applied across the organisation.
- Develop standard operating procedures (SOP’s) and work collaboratively with employees to ensure safe and effective work practices are established and maintained.
- Identify capability requirements and develop tools, resources and programmes that enhance safety and quality knowledge, skills and performance.
- Support the implementation of lean manufacturing principles, including 5S, ISO9001 standards, and SOP’s
- Contribute to the development and implementation of environmental improvement strategies and initiatives.
Training and Compliance
- Coordinate, oversee and maintain accurate records of employee training and certification, including forklift licences, first aid qualifications, emergency warden training and standard operating procedure competency.
- Monitor training requirements and ensure licences, certifications and competencies remain current.
- Maintain accurate and complete safety, quality and manufacturing records to support compliance, accountability and product traceability.
- Liaise with relevant external agencies, regulators, auditors and other bodies on safety and quality matters, in consultation with the Operations Manager.
Reporting and Operational Support
- Prepare clear and accurate monthly safety and quality reports and PowerPoint presentations for senior leadership.
- Monitor safety and quality performance, identify trends and communicate key findings, risks and improvement opportunities.
- Provide administrative support for daily production activities as required.
- Undertake duties that contribute to the safe, efficient and effective operation of the business environment.
Key Position Criteria
Technical Skills, Knowledge & Experience
- Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Experience supporting the maintenance and continuous improvement of a Quality Management System (QMS) to ensure ongoing compliance with applicable standards and organisational requirements.
- Demonstrated success in leading quality improvement initiatives, including root cause analysis, corrective and preventive actions, and the monitoring of improvement outcomes.
- Strong knowledge of international quality standards, particularly ISO 9001, including associated compliance and audit requirements.
- Proven customer-focused approach, with experience managing feedback, investigating concerns and resolving quality-related issues in a timely and professional manner.
- Extensive experience in quality management, preferably within a manufacturing or production environment.
- Strong analytical and problem-solving skills, with the ability to identify risks, determine underlying causes and implement practical, sustainable solutions.
- Solutions-focused and results-oriented, with a strong commitment to achieving business objectives and demonstrating organisational values.
- Experience with sustainability initiatives and Green Star standards is desirable but not required.
Behavioural Attributes
- Demonstrated ability to quickly build trusted relationships and effectively influence, coach and mentor stakeholders at all levels of the organisation.
- Flexible and adaptable, with the ability to respond positively to changing priorities and operational requirements.
- Excellent planning, time management and prioritisation skills, with the ability to manage multiple responsibilities and meet deadlines.
- Highly developed interpersonal and communication skills, with the ability to communicate clearly, professionally and confidently with a diverse range of stakeholders.
- Collaborative and solutions-focused, with a proactive approach to identifying opportunities and achieving positive outcomes.
Position Dimensions
Number of Direct Reports N/A
Key Relationships
Internal –
- General Manager
- Operations Manager
- Production Manager
- Factory Supervisors and Team Leaders
- Procurement
- Innovation Team
- Detailing Team
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